Get a glimpse of the real CIS-FSM certification exam challenges with our free ServiceNow CIS-FSM practice test questions.
Question 1
What does dynamic scheduling use to stack rank each field agent to determine the best agent for routing?
Question 2
As it pertains to dynamic scheduling system properties, what is the recommended maximum number of tasks that can be selected when running dynamic scheduling manually?
Question 3
When configuring dynamic scheduling, what can you use or create to identify specific lists of tasks?
Question 4
If you are using auto-routing or auto-dispatch, what must be set in system properties for precise time estimates?
Question 5
When you book an appointment, the timezone of appointment slots will be displayed based on? (Choose two.)
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