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An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.

What else do they need lot the digital transformation to succeed?

AManagement of threats and opportunities

BImproved use of automation

CManagement of staff skills and competence

DLinked processes and practices to value creation

Correct Answer: 1

An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?

ADigital positioning

BOrganizational disruption

CDigital transformation

DOperational technology

Correct Answer: 2

AA service provider has launched a new app to support collaboration that is easy to use, and is popular with consumers from many markets

BAn organization transitioned a large number of its services to a cloud provider to remain competitive In their market

CA mobile phone provider has adopted a new operating model in response to threats from the competition which has resulted In the provider becoming the market leader

DA software provider has developed a new satellite navigation system for the serf-driving cat market that has become the system of choice for car manufacturers

Correct Answer: 3

An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it. What is the MOST approach to achieve this?

ADeliver compulsory strategic awareness sessions regularly

BEnsure there is one common communication channel for the strategy

CUtilize metrics to ensure stall comply with the strategy

DTallor strategic communications to the stakeholders preferences

Correct Answer: 4

An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.

Which approach is the CIO using to support the programme?

AEncouraging digital technology opportunities

BEstablishing a mantel intelligence culture

CGiving employees time for training and development

DWorking with workflow and talent management

Correct Answer: 5

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