Get a glimpse of the real GCX-GCD certification exam challenges with our free Genesys GCX-GCD practice test questions.
Question 1
Which ACD routing method routes an interaction to the next available agent?
Question 2
Which protocol is used to transport digitized audio?
Question 3
The response to the first call of https://api/v2/conversations/{conversationld}/recordings includes mediaUri in its JSON body with the response code of 202.
Question 4
The _______________ perspective is a ledger-type event stream over some time interval with time stamps for every event that occurred during the period.
Question 5
John Smith developed a Genesys Cloud CX web application that is currently being used successfully by thousands of agents in North America at Global Software Company Recently, Global Software Company decided to deploy the solution for its agents in Europe However, agents are not able to log in.
What is likely to be the cause?
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