Get a glimpse of the real GCP-GCX certification exam challenges with our free Genesys GCP-GCX practice test questions.
Question 1
While Alex is monitoring queue reports, Sam deletes an inactive agent from the queue.
Will this affect the metrics that Alex is monitoring?
Question 2
Genesys Cloud CX tracks metric statistics in __________ minute intervals.
Question 3
The status of agents, whether active or inactive, does not impact metrics in queue reports, however, active agents appear on/affect agent reports.
Question 4
Which of the following statements is NOT true regarding numbering plan?
Question 5
How do you represent your organization when you contact the Genesys Cloud CX support team?
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